Shipping Information

Thank you for completing the Shipping Information Form.
Just a few important reminders:

• We reserve shipping time on a first come, first served basis.
• You will receive an email confirming your appointment within 24 hours, during regular business hours, Monday through Friday.
• Our dock closes every day at 4:30. If your delivery or pick-up occurs after this time, there will be an additional charge of $60 for every 1/2 hour past 4:30. In addition, there will be a charge of $15 for each pallet.
• Lumping is billed at $15 per pallet.
• All truck decks must meet our loading dock with a height of 36 inches to 42 inches.
• Trucks must have a clear gate – If the lift gate blocks the truck deck we will not load. A 53 ft trailer will fit in our parking lot.
• Please notify all drivers to use the attached map to reach the OFI.
• Drivers should pull in close to the building, turn left, then back up with left wheels on or to the right of the painted line. 
• The OFI will refuse product on collapsed or damages pallets.
• The OFI will refuse pallets with damaged product or pallets that are deemed to be unsafe.
• Hand loading or unloading is billed at $85 per pallet.
• Our loading dock closes promptly at 4:30 pm.